Has anyone had this issue?
Ever since switching to a new Three plan (unlimited pre pay) I've not been able to use a hotspot on my iPhone. I tap 'enable personal hotspot' and a pop up says 'To enable personal hotspot on this account, contact 3 Ireland'.
So obviously I contact 3 support and they are extremely unhelpful. Telling me I have to contact Apple and that they can't help with phone issues. I explained that my phone and Apple support pages are literally telling me to go to my provider, and he said 'I understand sir but you need to contact Apple or go on Google or Youtube to find an answer'... there was a lot of back and forth as I tried to reason with the support agent, but he just kept saying he can't help even though my phone is prompting me to contact 3.
Insane. Anyway, hoping someone knows a way around this?
