International Call Barring

[Add_14761]

I recently travelled from Ireland to South East Asia and international calls failed on phone with message that call barring enabled and required password. The phones call barring option is not enabled. Please advise if my account with 3 needs updating?

[Three_Stacey]

Hi @Add_14761Oh no 😲 That's not what I like to hear. So that I can help you with this I'll need you to answer a couple of questions for me 😊 Are you still travelling? What's the make and model of your phone? Any difficulties sending texts? I will need to review your account so I'll need you to please PM us, make sure to include your name, number, full address and date of birth.