Memorable Phrases/passwords for Customer Care

[pizzahead77]

Where can I see the memorable phrases/passwords for Customer Care (well aware these are the password for My3)

Not everyone can remember them as they have very little contact with CC and don't write them down.

[Three_Niall]

Hey @pizzahead77, if you have set a password or memorable phrase these would be stored on your account and would be separate to your My3 account password however if you have forgotten them our customer care team would still be able to validate the account and update this for you.