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My3 login issues

My3 login issues

I cannot login to my3 (both app and in browser) keeps saying “ no active subscription” I cannot view my bills and keep track of my usage

.I also get this message also;

”We are sorry, the My3 App is unavailable for this
account. [err: 5]”

 

1 REPLY 1
Three_Shane1
3 Mod Retired

@MichaelG_15574 Hi Michael, I'll need to check on your account to help get this sorted. Can I get you to PM me your number along with your full name, address, & date of birth for the validation of your account?