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Aoife1108
Investigator
Investigator
‎29-10-2023 04:24 PM
‎29-10-2023 04:24 PM

No Active Customer or Subscriptions were found

Hi there,

 

I am receiving the above message when I log into my Three account on desktop. I would like to view my bills.

 

Many thanks,

Aoife

0
2 REPLIES 2
Three_Niall
3 Community Admin
3 Community Admin
‎31-10-2023 10:08 AM
‎31-10-2023 10:08 AM

Hey @Aoife1108  hope you had a great weekend 🙂 I'd be happy to look into this for you to confirm why you are receiving this error, can you please pop me a PM including your full name, address, date of birth, mobile number and My3 username so I can check the account and get this sorted for you. 

 



0
Aoife1108
Investigator
Investigator
In response to Three_Niall
‎03-11-2023 04:31 PM
‎03-11-2023 04:31 PM

Hi Niall,

 

Apologies for getting back so late. I am unable to PM when I click the link above and get this error message:

 

"You do not have sufficient privileges for this resource or its parent to perform this action."

 

Aoife

0