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One times charge?

Ian1
Novice

One times charge?

Why am I been charged one time charges? What service are Three supposed to be providing and if it’s a one time charge is it charged 2 months running? Explain please!
3 REPLIES 3
Three_Deborah
3 Mod Retired

@Ian1 Good morning there, I'm wondering have you contacted our in-app messaging team or Customer Care about this? If not, can you let me know the name of the one-time charge and how much it is for? 

 

Hi there,

I get the same "one time charges" of 3.71 EUR second month in a row now. Would you explain what those are for? Thanks

Three_Niall
3 Community Admin

Hey @AVP , I'd love to look into this charge for you however I will need to check the account to view this charge. Pop through to us here on PM along with your full name, mobile number, address and date of birth and I can check this further for you.