Purchased wrong EU roaming pack

[Dalk]

Hello! 

I just bought the monthly add on rather than the 30 day stand 3GB of EU data roaming accidentally. 

Any chance this could be swapped over? 

thanks. 

[Three_Shane1 · Accepted solution]

@Dalk Hi Dalk, I won't be able to swap the add-on but I can cancel the monthly add-on and activate the 30-day one instead for you. Can I get you to PM me your number along with your full name, address, & date of birth for the validation of your account? 

[Dalk]

Hi Shane,

Thanks for getting back to me. 

I actually went onto chat and the agent was able to do that.  I’ll give you a PM anyway though, if that’s ok just to double check it was done. 

Thanks a mill! 

[Three_Shane1]

@Dalk Thanks for the PM. I've checked on your account & the monthly version of the add-on has been removed 😊

[Dalk]

That’s great. Thanks!