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Revive old number ?

Oldie
Novice

Revive old number ?

Hello !

 

I had a phone number with 3 for a long time but recently it went dormant. I believe it was on Bill pay for years, switched to prepay and was not kept active after some time. 

 

However, the number I still use for apps such as WhatsApp etc despite the number itself being inactive. 

 

It's an original 3 Ireland number, is it possible to get it reactivated ? Or get it set up with a new account and port it ?(Cannot receive texts from it). Basically any way at all to get the number active again so I could use it again as it would save a lot of headache and not having to start over !

 

Thank you

1 REPLY 1
Three_Stacey
3 Community Admin

Hi @Oldie, and welcome to 3Community. It is not always possible to reactivate a number; if, for example, it has entered the recycle process, it would not be possible. If you pop us a PM with your name, number, full address and date of birth, we'd be happy to take a look at this for you.