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Suspicious text/bill very wrong and cannot log into my3

Thminator
Novice

Suspicious text/bill very wrong and cannot log into my3

Hello,

 

I received a text from Three saying that 14,336 MB of national/roamin data has been successfully added to my account. I did not request anything to be added to my account.

I cannot log in to my3 - Every time I try, it says I need to register. I then register. It then keeps asking me to register. 

My bill was double what it should be and I wonder has my account been hacked. I cannot talk to anyone on the phone. Please can someone help.

Thanks,

Colm

1 REPLY 1
Three_Deborah
3 Mod Retired

@Thminator  Hi Colm, I replied to your other post 👍