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There is NO REMOVE button for 5G ADD ON

MalikaO
Novice

There is NO REMOVE button for 5G ADD ON

- There is no remove button for 5g add on, I have tried on 3 different browser, Can you please add the button there for to remove 5g add on. How hard it is to add a remove button on to add ons? and When I read the forum I can see that it has been complained for the last 1 year and still no fix or changes unless you have a secret agenda of re-charcing people for people who cannot do it on time or give up when they cannot find the damn button. 

 

- Another bigger fault for years is that, when I want to go to setting and set the Spend alert default amount to 50 euros  from 450 euros, it wants to sign me up a new 12 months contract starting from today, but why? why would you do that when someone wants to just to change the spend alert amount from 450 to 50 euros?  why would you want me to sign up a new 12-24 month contract on the spot and make me pay again on the spot to make this change?

10 REPLIES 10

@Thant_54654 Hi there, I'll need to check on your account for the 5G add-on. Can I get you to PM me your number along with your full name, address, number, & date of birth for the validation of your account? Once I've checked on the free 5G add-on I'll pop back here to you. 

 

You'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, & kudos/liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.