Unable to talk to anyone at billing section

[Matt11]

I need to talk to someone at billing re. my recent payments & contract. Is anyone at the end of a phone ?

[Rot]

Trying to get through myself and nothing, won't even let me log in to my account.

[Three_Deborah]

@Rot and @Matt11 our contact centres are available, however extremely busy so wait times are longer than ever before. @Rot Are you getting an error when you log in to your My3? @Matt11 Have you checked your details in My3 too? It shows your payment history and contract dates.

[Matt11]

Would someone there have the manners to at least reply

[Three_Deborah]

@Matt11 I replied here 😊 When you call 1913, there is a wait time to get through to somebody. Your 3Community Mods are happy to check your account for you. Send us a PM with your number, full name, address, and date of birth 👍