@Matheus_05043 Hi there & welcome to the 3Community. If you wish to have the phone unlocked yes you can make a payment of €300 & once that's done your unlock request can be re-submitted. If you call our Care team on freephone 1913. You'll be able to make a payment towards your account & then you can speak with an agent or pop back to me here & I'll re-submit the unlock request.
