The easiest way to check if you're eligible for an upgrade is through your My3 account. Once you've logged in all you need to do is scroll down to the Looking for an upgrade section and click ' Check Upgrade' if you're a Bill Pay customer and if you're Prepay select either Prepay or Bill Pay, depending on what type of upgrade you want.
I'd be happy to check this date on the account here for you. Pop through to us here on PM along with your full name, number, full address and date of birth and I can check this here on the account for you.
