Verify Phone number

[Weldongw]

I’m trying to order a phone on the website and I’ve gotten to the section where it asks do I want to keep my number of change. I want to keep my number, so I select that and I’m asked to put the phone number in to be verified. It says it will send a code but when I put the number in it says invalid number (or something similar). So it won’t send me a code. What do I do next?

[Three_Niall]

Hey @Weldongw and welcome to the 3Community.

The above error normally happens if you are already a Three customer, if you are a Three customer already and you are looking to upgrade I would recommend logging into your My3 account to upgrade using your number. If you are a new Three customer and you are continuing to face difficulties I would recommend contacting our messaging here 👉http://www.three.ie/chat/ 😊