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Add or Remove Direct Debit

Add or Remove a Direct Debit


Paying by Direct Debit is the most convenient way to pay your bill as the money is automatically taken from your account each month.


Add Direct Debit

If you're not currently paying your bill by Direct Debit you can set one up by filling out a Direct Debit Mandate. Just fill in the required details and return it to the address on the form.


Alternatively, you can set up a direct debit by calling us on 1913.


You can only set up Direct Debits on bank accounts that are in your own name. If it is a joint account, you must be authorised to set up Direct Debits but we cannot set this up for you over the phone. The Direct Debit Mandate form will need to be completed in this case.


Cancel Direct Debit

If you no longer want to pay your bill by Direct Debit please contact us at Please note that cancelling a Direct Debit does not cancel your account.


You can view the other bill payment methods available by clicking here.