We offer several easy ways for you to pay your bill. We have listed payment options below so you can select one that suits you best!
Direct Debit
Direct debit is the hassle-free way to pay! Using your debit details from your bank, set up your direct debit with us so your payments are made automatically from your bank account. If you also opt into online billing, we will send you a text when your bill is available, allowing you to check it immediately. Click here to read our blog about online billing.
Did you know that by switching to direct debit, you can save €4.57 (inclusive of VAT) each month in admin fees? If you haven't set up direct debit yet, you can do this quickly through My3. Simply log in and follow the steps below...
(Not registered on My3 yet? Sign up for My3 by clicking here!)
My3 App
In the My3 app, click "Bills" from the bottom of the screen, then choose “Set up Direct Debit” and follow the prompts on screen.
My3 Desktop Site
When you log into My3 via your browser, click on "Set Up Direct Debit". From here, you will need to select "Edit" and then “Use Another Payment Method”. Under the Bank Account tab, input the required information, and click "Save".
Online Bank Payments
You can use our bank details to set up a standing order payment through your bank or a once-off payment. You will need your Three customer account number and our bank details. Both of these can be found on your bill. Please make sure to allow three working days for the payment to be processed by your bank.
Pay by Card
Pre-register a credit or debit card and then use this to make payments each time your bill is due. Payment is processed straight away, but requires you to call each time you wish to make a payment. Setting up your payment by direct debit might be an easier option, which also gives you the benefits of eBilling/Online Billing. If you use the My3 app or desktop site, you can also use your card to pay your bill at any time. Log in and click “Pay Now” for the desktop site, or select “Make a Payment” on the app.
Please note: that if you are set up for direct debit but would like to pay by card, card payments made close to your bill due date may not be communicated in time to your bank and your direct debit will proceed as normal.
Post Office
You can always pop into your post office and pay your bill. All you will need to do is log in to your My3 app, click 'View Bill', then 'Full Bill', and the post office staff will scan the bar code on your bill, allowing you to pay over the counter. This option can be time-consuming, though, so why not set up a direct debit for automatic payments?
Phone
Call 1913 to pay your bill using a Credit or Debit Card. Enter the amount you want to pay in cents, i.e., to pay €12.34, enter 1234.
How do I make an International payment to Three?
If you are outside of Ireland and want to pay your bill from your international bank account, you will need the Three Swift Code and IBAN.
Three SWIFT Code: AIBKIE2D
Three IBAN Number: IE22AIBK93524722253041
Make sure you include your Three Account number on the payment, so we know what account to apply it to.
What happens if I can't pay my bill?
If, for some reason, you can't pay your bill, you should contact us as soon as possible. We will go through the different options available to you (e.g., paying part of your bill).
If your bill isn't paid on time, your account may be suspended or cancelled. This means that you won't be able to make or receive calls, send or receive texts, or use data. If your account is suspended or cancelled, you will still need to pay your bill.
