How do I Prevent High Bills?
It's never nice to get a bill that's higher than expected, so we have put together some tips to help you control your spend.
Track Your Usage
Keeping a regular eye on your usage will stop you from going over your inclusive allowances via My3. (Click here to read more about inclusive allowances.) It will also help you keep track of what you're spending on calls, texts, or data. Click here to register for My3 now.
Click here to read more about tracking your usage.
Add a Spend Alert
Spend Alerts will let you know if you have spent more than a certain amount. Click here to read more information about spend alerts.
Check Call Charges
Not all calls are covered by your plan or inclusive units. For example, calls to Directory Enquiries are not included in our plans, and so you will be charged for those types of calls. Similarly, calling international numbers from Ireland may run up your bill, depending on your plan.
Check Roaming Rates
If you are going abroad, you may incur costs for calls, texts and data use. Full details of roaming rates can be found at three.ie/roaming. For some tips on avoiding high roaming charges, click here.
Do you need more help? Why not ask the 3Community by clicking here and benefit from the experience of over 100,000 members.
