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Can not see my invoices in billpay.

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Scout

Re: Can not see my invoices in billpay.

Hi

Just wondering did you get sorted?  I cannot make contact at all and no one is replying to my post.

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Lookout

Re: Can not see my invoices in billpay.

Hi Pn6.
Yes Thankfully I got it sorted after having a webchat on MyAccount with 3. Things operate even better now to be honest, but it looks different so I would think that they updated their software and for some reason it locked me out of that section. Web chat was a pain but it got things sorted thankfully.
Regards
TonyP
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Re: Can not see my invoices in billpay.

It’s now almost July and My3 still isn’t available for gov business accounts, what’s going on?? I’m a fairly new customer and have never been able to see my invoice and I get fobbed off anytime I try enquire!
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3 Moderator

Re: Can not see my invoices in billpay.

Hi Madeline, I'll help you out here. If you can send me a PM with your number and email address I'd like to find out why you can't gain access.