Hello Community,
Here's the place to post your questions and share your solutions for My3 with other members.
Are you new to the Community? Why don't you have a look at our blog on how to get started?
Remember that your Mods are here to help you and sometimes you'll need to send us a PM with your details ( full name, number, address and date of birth) Meet the Mods
Thanks
Hi guys,
No.1 The new App is a disaster. Whoever thought it a good idea to change is a muppet!
My latest bill was double my usual bills with the same usage.
Can't get details in app, can't get through on phone, cant get details on chat.
Absolute joke.
@Charlie and @Naoife Have you sent us a PM with your details? I've had a look there and can't seem to find you there. @ELENA thanks for your PMs @LauraH is looking into your query 👍 @billbond4 thanks a million for your suggestion there, I've seen your advice has helped others here 😊
Try to login to the website/app without using autfill
Hi , I am new to Three , I am trying to access MY3 and when I log in I keep getting this message 'No Active Customer or Subscriptions were Found'
All help appreciated.
Thanks
Absolutley, this is definitley a backward step. I was speaking to several agents on 3 chat yesterday and they all said they could help with this issue but 2 hung up on me and the last suggestion was to register with several emails? I think this is madness.
Well what was the result? Did you manage to help this person?