My3 Questions Board for Bill Pay
Here's the place to post your questions and share your solutions for My3 with other members.
Are you new to the Community? Why don't you have a look at our blog on how to get started?
Remember that your Mods are here to help you and sometimes you'll need to send us a PM with your details ( full name, number, address and date of birth) Meet the Mods
I'd like to add my voice to the criticism of this ridiculous new system. I manage phones for my whole family and having to create new email addresses for each number is hugely irritating. I also don't buy the 'security' aspect of having one email per number. A password should be sufficient if Three's security systems are in any way decent. It appears to be just another method to plague us with marketing stuff. I've been a customer for years and am also considering leaving.
the issue here? This is the 21st century and we are dealing with a tech
company! Come on guys you can do way better. I too have been a customer for
as long as three have been in Ireland and mostly I have had a good
experience but this is petty and backwards.
I registered a few days ago, received the SMS verification code, my e-mail has also been verified but I still cannot access My3 account.
When I try to log in, my e-mail address and password seem to be accepted, my details (such as name, phone and account numbers) blink on the screen and then suddenly I get the error below. I tried distinct browsers without success. Could you please advise?
Thanks for the message.
I was able to contact 3 support on twitter who located an issue with my
registration last Friday.
Apparently my registration got stuck half way through the process. They are
de registering me now which should take 10 days and will notify me when I
can register again.
In the meantime they are posting out my last bill as I require it for work
Hopefully I will be able to login as normal once I register back again.