My3 Questions Board for Bill Pay

[Three_Deborah]

Hello Community,

Here's the place to post your questions and share your solutions for My3 with other members. 

Are you new to the Community? Why don't you have a look at our blog on how to get started? 

Remember that your Mods are here to help you and sometimes you'll need to send us a PM with your details ( full name, number, address and date of birth) Meet the Mods  

Thanks

[Three_Deborah]

@Marwex Hello, I've replied to your other post and moved it into the right board. Have a look there 😊

[J_kenned]

This is ridiculous, the app description has a screenshot of multiple accounts logged in

[AnnO]

Hi, I’m having the same issue. My bill is 3 times more than it’s ever been in 24months and I haven’t used my phone any differently. I can’t view my bill on the app. Did this issue ever get resolved for you?

[Three_Laur]

@AnnO  Hi there 👋 let's take a look at this for you. Tell me, what happens when you log into My3? Can you login successfully or are you getting an error message? Let me know 👍

[AnnO]

I can log in and see what this months remaining flex units are but I can’t do anything else..

[Three_Laur]

@AnnO  thanks for coming back to me, pop me a PM with your phone number, full name, address and date of birth so I can take a look at how your account is set up 👍