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I was recently contacted by a customer service agent to renew my contract for a further 6 months, while he did ask me had I any current issues with my phone, at no stage did he suggest that I would lose my upgrade status for continuing with my contract. Has anybody else experienced issues with this. At no point have I received written details of any new contract or signed any such contract.

3 Moderator

Re: Recontracting

Hi there, did you get an offer on your current plan? If there is anything that you need me to check out PM us your name, number, address and DOB 👍