4g speed Issues

[Sam5]

Hi there,
I have been having significant issues with my 4g speeds on my mobile device.

For just over two weeks now my 4g download speeds hover around 0.7mbps. Prior to this my 4g speeds were regularly around 30-40mbps
Could you advise why this is happening as it has been going on for quite some time now?

Many thanks for your help!

[LauraH]

@Sam5 Hi there 👋 I'm happy to take a look at this for you. Let me know your general area and I'll check it out. Also, have you had a look through All about: Phone Coverage for some great tips and tricks? Let me know 👍

[Sam5]

Thanks for the quick response.

I'm in the Clontarf area, Dublin 3. Not too fussed with speeds when I'm out
and about but as the line into my house seriously restricts my WiFi speeds
I use my phone as a hotspot. Speeds have been good up until two weeks ago
but since have been close to unusable

[Three_Deborah]

@Sam5 thanks for the info  I've checked the masts in and around Clontarf; and there are quite of few of them 😊

I see we're working on one of them but not sure if you connect to that one. Can you send me a PM with your details? ( name, number, full address and date of birth) What type of phone are you using? How many devices are you connecting to it? Can you do a few speed tests with the hotspot off and some with it on? ( for a comparison)