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can't order 5G broadband...

Neko
Navigator

can't order 5G broadband...

On coverage map, i am in "covered" area and my phone, oneplus nord, can use 5G with 3 at great speed (500 - 250M down, about 10 - 30M up).  However, no one in 3 can sell me the 5Gbroadband device because 3's computer system says i can't (no coverage).

 

Is there any way i can get the 5G broadband plan???

 

I was testing speed and reception within the house and i get good result in the place where i plan to have the device...  if i could order one... 😞

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13 REPLIES 13
Three_Deborah
3 Community Manager

@Neko Good morning Neko, coming back here to let you know that I'm working with the relevant teams to get more information about your query. It might be another while before I have something solid, but I will come back to you 💪

 

thx for the update...  🙂

@Three_Deborah 

 

I have yet to hear back from anyone.  Do you have any update that you can share??

Three_Deborah
3 Community Manager

@Neko Hi there, no update as of yet. We're continuing to look into this for you 👍 I won't forget about you.