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How to Replace your SIM Card

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How to Replace your SIM Card


If your SIM is lost or damaged, of if you have upgraded and need a new SIM to fit your device, you can order a SIM card replacement.


There are two ways you can request a new SIM card:

  • Visit your local Three store
  • Go to
    1. From here, enter your number
    2. On the next screen, you'll be asked if you require a SIM replacement. Click Yes. 
    3. Fill in your name, number, email address and delivery address.
    4. Click Submit. Your new SIM card will be sent out to you within 5 working days. 

You can avail of up to 2 free replacement SIM cards in a year. After that, each new SIM costs €15.24, ex. VAT.


Once you've received your replacement SIM, activate it here. 


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its shit and doesnt work