How to Replace/Activate your SIM Card
If your SIM is lost, damaged, or if you have upgraded and need a new SIM to fit your new device. You can order a SIM card replacement by clicking here.
Did you know that you can get your new SIM set up even faster if you opt for an eSIM card? eSIM is better for the environment too. Click here to learn more about eSIM, or if you're already happy to choose an eSIM, click here to learn about how to easily install an eSIM.
There are a few ways that you can request a new SIM card:
- Place an online order for an eSIM, here.
- Visit your local Three Store if you require a physical SIM card. Use our Store Locator tool by clicking here to find your local store. (Important: remember to bring photo ID with you if you are planning to purchase a SIM in a Three store.)
You can avail of up to two free replacement SIM cards in a year. After that, each new SIM costs €15.24, ex. VAT.
Once you have received your replacement SIM, activate it by clicking here.
Do you need more help? Why not ask the 3Community by clicking and benefit from the experience of over 100,000 members.
