My3 app unavailable on UK Apple App Store

[wozniakpawel]

I’ve just moved to Ireland and activated a Three Ireland SIM card. Everything is working fine so far, except one thing - I can’t download the My3 app on my iPhone because my Apple ID is still registered in the UK App Store.

It seems the My3 app is geofenced and only available in the Irish App Store. This is quite frustrating, especially for newcomers who might not want to (or can’t) switch their entire Apple ID region just to access one app.

Would it be possible to make the Irish My3 app available in the UK App Store as well? Three UK and Three Ireland are technically separate, but allowing access to this app from more regions would really help users who’ve just moved or travel frequently.

[Three_Niall]

@wozniakpawel Currently the My3 app for Three Ireland customers is only available to download in the App store when you are in the Republic of Ireland and similarly if you were a Three UK customer you wouldn't be able to download that version of My3 from the app store in Ireland. However you would be able to download the app in Ireland and use this abroad. 

Since you are unable to download the app while abroad you would still have access to My3 by logging in via a Web Browser on your phone.