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All About: Three Recycle

Three_Stacey
3 Community Admin

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If you’re anything like me, you have at least three old phones floating around at home that you just don’t know what to do with. They don’t work any more, but you can’t just throw them in the bin, right?

 

Then let me tell you about Three Recycle.

 

Three Recycle offers you an environmentally responsible way to dispose of your old, unwanted, or broken phones, and it could not be easier! All you need to do is send your old device to Three. For more information on how to recycle your old device, click here.

 

How does Three Recycle work?

It's simple – just email contactus@fonua.com and request an envelope for the mobile phone or device that you wish to recycle. Next, you’ll be contacted directly to organise sending your old device to the recycling facility. It really is that easy!

 

Don’t forget, if any of your old phones are in good working order, then why not trade them in? To find out more about how to Trade In your old phone, click here to have a read of our blog All About: Three Trade In.

                                                                                               

  

FAQs

How do I Trade in my device?

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Can I only Trade in my Phone?

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No – customers can trade in old phones, tablets, and wearable devices. A list of applicable devices can be found by clicking here.

 

Can I trade in more than one device?

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Yes, as long as the device is on the applicable device list. Each device must be processed individually.

 

Can I leave my device in store to be valued?

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No, once you follow the steps on the online portal, a prepaid envelope will be dispatched to your address to allow you to return your device

 

Can I get my money in store?

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No, payment will be made to the customer's provided bank account, after the device has been physically valued and the amount due agreed upon.

 

How will I know the Trade-In Value of my device?

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By completing the initial step and answering the validating questions, the portal will provide an indicative value for your device.

 

What do I do if my phone is not on the list of applicable devices?

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How do I know if all my data is wiped off the device?

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Even if you have not erased all your data our partner will run a fully secure data wipe of the device in accordance with the Data Protection Act.

 

How can I see what stage my order is at?

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Every device registered on the Trade-In portal will be assigned an order number. You can use this to contact our partner via email at online@macroev.com or by phone at 01 4193120.

 

What do I do if I have any queries about my order?

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You can contact our partner via email at online@macroev.com or by phone at 01 4193120.

 

Need more help with Three Recycle? Leave a comment below, and we will be happy to help 😊

 

Buying a new phone? Take a look at our handy device guides by clicking here