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All About: Three SOS Insurance

Three_Niall
3 Community Admin

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If there's anyone who understands the fear of dropping a shiny new phone, it's us! Even with a cover, sometimes it just isn't enough to protect your phone from scrapes, breaks, or even theft. Don't worry though, with Three SOS Insurance, these fears will instantly become a thing of the past.

 

Interested in insuring your shiny new phone? Just keep reading to find out about how to insurance your new device, ensuring peace of mind each time you pick it up. 


Smart Insurance for your phone
Unfortunately, smartphone theft is a very real possibility these days. It helps to be prepared if disaster strikes. 

 

Insurance can be applied to your Bill Pay phone within 180 days of purchase. For more details, visit your local Three store or call Three Customer Care on 1913. For Prepay, if you wish to purchase insurance within 180 days of buying your new phone, contact 01 2932810.

 

Protect your phone
We know your phone is important to you. All of our Three SOS Insurance policies protect your phone against accidental damage, theft and loss, regardless of whether you are on Prepay or Bill Pay. 

 

If your phone is lost, stolen or damaged - you need a fast and simple solution! That's exactly what you get with Three SOS underwritten by Zurich Insurance Europe AG.

 

No Contract, cancel anytime

There is no need to worry about a contract with Three SOS Insurance, as it can be cancelled at any time, once you give 30 days notice by contacting Three Customer Care on 1913. Even better, there is also no exclusion period, meaning your phone is covered as soon as you take out the Three SOS Insurance policy.

 

Why should I get Three SOS Insurance?

All of our insurance policies cover:

  • Screen Damage
  • Total Write Off 
  • Courier Service: We can send a courier to collect and replace your damaged phone at no extra cost. 
  • Liquid Damage
  • Worldwide Cover: On holiday? No hassle, just contact Three within 48 hours of damage to your phone occurring.  
  • Replacement Phone: Our refurbished replacement phone is manufacturer-approved, and comes with a minimum 3 month warranty. 
  • Accessories Cover: Up to €150, now that's nice to know!
  • Loan phone: We will provide a loaned "talk & text" phone on request while your phone is being repaired, at no extra charge.
     

How do I make a claim with Three SOS Insurance?

It's easy, just submit your claim through our online claims portal by clicking here. Better yet, our claims portal is available 24/7.

 

Once your claim is assessed, our team will be in touch to agree on the next steps. If your claim is approved, we will arrange for a courier to come and collect it.

 

Read more about our Three SOS Insurance policies and the full process for making a claim by clicking here.

 

🚨 IMPORTANT: If your phone has been lost or stolen, please make sure to contact Three Customer Care on 1913 within 48 hours of the incident so that we can suspend your SIM card. 

 

 

Do you have more questions about Three SOS Insurance? Just leave a comment below and one of our friendly Community Moderators will be happy to assist you. ❤️