I got the Mc7010 gold expert install 1 year ago . The internet was good for the first 6 months and after that it was like Hell. The internet is very slow I can't use two device at the same time. My girlfriend would be watching Netflix and I can't even play video games as it would give me over 300 pings.
Might should exaggerated but is true There would be WiFi outage very often it's unbearable at the moment we must spend more money on mobile data because the connection is very slow . And we cannot cancel without paying cancellation fee. We stuck for another 12 months . Could you please send someone to have a look
Hi @Chakkaphat_28978 I hate to hear you're having a bad experience. Have you been in contact with Customer Care? I'm wondering if they raised an investigation into your service. If you haven't been in contact this is the first thing that I'd suggest, call 1913 and make sure to enter your broadband mobile number when asked, this will then direct you directly to our dedicated 5G broadband team.