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Number porting failed 6 times

SOLVED
Gleiser_15868
Investigator

Number porting failed 6 times

I've been contacting agents through my3 and in the store multiple times trying to get my number ported from Eir. After the 4th failed attempt

a support ticket was opened.

 

That ticket was marked as resolved this morning and my number still isn't ported.

 

Today I was again in another chat to figure out what had happened and the agent marked the chat as resolved while in the middle of the conversation.

 

 

Its baffling that its been so difficult to get the most basic support.

 

Has anyone any tips or contacts to get my old number across already?

1 ACCEPTED SOLUTION

Best Answer
Three_Shane1
3 Mod Retired

@Gleiser_15868 Hi there, I'll check on your port request for you. I can see that you have also PM us regarding your port. I'll get back to you there in the next few minutes & get account details from you.

 

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Three_Shane1
3 Mod Retired

@Gleiser_15868 Hi there, I'll check on your port request for you. I can see that you have also PM us regarding your port. I'll get back to you there in the next few minutes & get account details from you.