Unlocking secondhand modem B535-232

[PR_60168]

Hi Three Support Team,

I would like to unlock a second-hand Huawei B535-232 home broadband router that was originally supplied by Three Ireland. 

I cannot submit a Web form for the unlock code because I am not the original owner, and they're no longer a client of Three. My own account and the SIM/number that I've used the modem with for the last 2 years doesn't help. 

If you support unlocking 2nd hand devices, would it be possible to please look up the unlock code using its IMEI? 

Thank you 

[Three_Niall]

Hey @PR_60168 thanks for contacting us here, even if the original owner of the device isn't a Three Customer currently they would still be able to request the unlocking code by filling in the Unlock My Phone Form Here. 

We don't support third parties unlocking devices however the original owner would be able to request the unlocking of the broadband device at the form linked above.

[PR_60168]

Thank you for replying, this is unfortunate. The account owner is no longer contactable. so another fully functioning device has to be thrown into waste.