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ZTE G5B

The ZTE G5B is a 5G broadband router designed to deliver high-speed internet access using mobile data networks. This is great for areas lacking traditional fibre broadband infrastructure.

 

 

In this article

Key Features 

Benefits

How to Connect

Troubleshooting

 

Key Features

  • 5G Connectivity: Supports 5G, allowing users to select the optimal network type for their location and carrier.
  • Wi-Fi 6 Support: Offers faster speeds, increased capacity, and improved efficiency compared to previous Wi-Fi standards, enhancing the overall wireless experience.
  • Dual-Band Wi-Fi: Provides both 2.4GHz and 5GHz frequency bands, allowing devices to connect to the most suitable band for their needs.
  • Ethernet Ports: Equipped with multiple Gigabit Ethernet ports for wired connections, ensuring stable and high-speed connections for devices that require them.
  • External Antenna Support: Includes ports for connecting external antennas, which can be beneficial for improving signal reception in areas with weak mobile network coverage.

 

Benefits

  • High-Speed Internet: Users have reported download speeds ranging from 200 to 400 Mbps, making it suitable for activities like streaming 4K content, online gaming, and large file downloads.
  • Improved Coverage: The ability to connect external antennas can enhance signal strength and stability, especially in challenging locations.
  • Cost-Effective Alternative: For areas without access to fibre broadband, the ZTE G5B offers a viable solution at a lower cost compared to traditional broadband services.
  • Easy Setup: Generally straightforward installation process, with many users reporting quick setup times.

 

How to connect the device

  • Turn the Smart Hub to get access to the base. Open the slot cover.
  • Insert the SIM card
  • Connect the AC adapter/power cable from the Smart Hub to a wall power outlet. The device will turn on automatically.
  • Find the default Wi-Fi name and password on the sticker at the base of the Smart Hub.
  • On your Wi-Fi-enabled devices, turn Wi-Fi on and check the list of available Wi-Fi networks.
  • Select the name on the sticker, enter the password, and select Connect.

 

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SIGNAL

(Three lights)

On: Three lights show the signal strength. More lights on means better signals.

Off: There is no signal or no nano-SIM card inserted.

NETWORK

Red: The device is powered on but not registered to the mobile network.

Blue solid: The device is registered or connected to the 3G/4G mobile network.

White solid: The device is registered or connected to the 5G network.

White blinking: The software is being upgraded.

Red blinking: After the Data Usage Settings is set, the used data/time traffic reaches the preset value.

WIFI

On: WLAN(Wi-Fi) works normally.

Blinking: WPS is activating.

Off: WLAN(Wi-Fi) is off.

POWER

On: The device is powered on.

Off: The device is powered off.

WPS key

Press this key to activate the WPS function.

 

Press and hold for about 10 seconds to power off your device and then press and hold for about 2 seconds to power on it.

PHONE port

Connect to a telephone.

LAN ports

Connect to the WAN in Cable Broadband Mode or connect to a PC.

Power port

Connect to the power adapter.

nano-SIM card slot and reset hole

Insert your nano-SIM card.

Reset hole: Press and hold for about 2 seconds to restore your device to the factory settings.

 

Troubleshooting

 

Where to place the device

 

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Place the device in a central location close to a window and a power source. Remember, concrete walls and metal doors can reduce the signal, so avoid placing the device near them.

 

Signal strength: You can check the cellular signal strength by checking the signal indicators on the Smart Hub or after logging into the 5G CPE web page (http://192.168.0.1/index.html#login). If you do not have full network signal bars, try setting up the Smart Hub in another location of your home. You can also use the preferred position option from the web page and save the results.

 

 

I forgot my admin password

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  • Locate the reset button/hole
  • The reset hole is located on the bottom of the 5G Hub, under the protective panel/flap
  • Press the reset button/hole using a SIM ejector tool for 3 seconds
  • The indicator lights will turn off and the device will restore to factory settings in a few minutes
  • Now, use the password printed on the bottom label of the device to log in
  • It is recommended to change the admin password

Note: Resetting the modem will default the device to factory settings

 

 

How do I want to change my WiFi Name?

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  • Login to the Admin web page, and locate the Wi-Fi Settings → Main SSID on the home page as below
  • Click on the WiFi Settings and change the Network Name and Apply

 

How do I change my WiFi password?

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  • Login to the Admin web page, and locate the Wi-Fi Settings → Main SSID on the home page as below
  • Click on the Main SSID and change the Wi-Fi Password and Apply
  • The new Wi-Fi password can be used to connect to the Wi-Fi network

Note: Changing the password will disconnect all currently connected

 

 

How do I set parental controls?

 

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  • Login to the Admin web page
  • Select Devices →Parental Controls from the menu on the left
  • Open the Parental Control Settings
  • Select the relevant device
  • Click on Manage, and Add New button on the Restricted Access Time Settings page
  • Add as many new time details as required to a single device

 

 

Do you need more help? Why not ask the 3Community by clicking here and benefit from the experience of over 100,000 members.

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