5G Broadband slow DOWN/UP speed after setting up Static IP

[BrNcO]

Hello,

I have a problem with slow broadband connection ever since we were resolving strict NAT.

Before the NAT type problem, my connection speed was around 160Mbps DOWN and 60Mbps UP but now

I am getting download speeds around 40-60Mbps and upload speed around 20Mbps for most of the day, does not matter if it is middle of the night or middle of the day.

After I reboot my outdoor unit my speeds jump back up to around 160Mbps for few minutes but then again drop down to around 50Mbps.

I am starting to be irritated with inconsistency of service quality from Three especially since I am under 2 years contract and so far for past few months I was just playing detective trying to figure out solutions for their problems (Shame that they did not advertise that there is Network troubleshooting exercise included with the service).

From what I read in some other posts where there were mentioned 2Gb limits before throttling connection speed, I am really starting to think about canceling the service for breach of contract since it was advertised AND I was assured in three store where I got the service after specifically asking about NAT and FUP that there are no restrictions for gaming services and no FUP in place! Honestly with these speeds I could have stayed on my DSL line with my old provider where I at least had full control over NAT.

[Three_Niall]

Hey @BrNcO , thanks for messaging us here, if you would like me to pass on examples of these speeds to the technical team pop back to me here on PM along with your full name, mobile number, address and date of birth plus a time stamp of the speed test when using the original APN and the APN provided when setting up the open.internet.puplic APN and I can pass these onto the relevant team. 

[BrNcO]

I am sorry for delayed response but I got some unexpected work to do so I did not have time to do the measuring over weekend. I have sent you requested information in the private message.