Broadband offer - Error message

[MartyM74]

Hi, I received an email offer for €20 broadband on 23 Jan 2025 but when I click through and enter my eir code, I get the following error:

Error Code: 403

Error Code UUID:

Your request could not be completed. it looks like you are not authorized.

Thanks!

[Three_James]

Hi Marty 👋 Let's check this out. Drop me a DM with the following details:
-Full name

-Broadband number

-Full home address including county name

-Date of birth

I can view your account then and look into this further with you.