Data roaming in UK

[Add_53136]

Hi, I’m on a 3 Unlimited Flex Max SIMO plan, includes unlimited data in ROI. Does my plan include data roaming in the U.K. or are there additional charges for data use when travelling in the U.K.?

Thanks

[Three_Shane1 · Accepted solution]

@Add_53136 Hi there, yes your plan includes a data roaming allowance. You'll have 33GB to use for EU & UK roaming. If you click here you'll get a full breakdown of your roaming allowances for each country. 

If you have any other questions let me know.

[Add_53136]

Thank you very much for your reply Shane.

[Add_08011]

 Hi there - not sure what plan I have but it’s €49.5 a month. Do I also have roaming in the UK

[Three_Shane1]

@Add_08011 Hi there, can I get you to log into your My3 account & check what the name of your plan is? To ensure I'm giving you the correct information I'll need to know your plan name.

[Add_08011]

Hi thanks so much, it's 3 bill pay 300

Also can I make calls and texts home from UK and europe?

And can I call the UK from home with my phone do I have any allowances?

[Three_Shane1]

@Add_08011 Thanks for confirming. 

Yes, you can make calls back to Ireland from the UK & EU. These calls will be covered under your 300 units allowance. 

With your plan, you get an allowance of 30 units for international texts/minutes each month so you call to the UK or any other EU country. You'll be charged at the international rate once your allowance runs out. Keep an eye on your allowance via your My3 account. You can check out the rates here.

If you have any other questions let me know. 

[Add_08011]

Hey thanks a lot...