Hey @Add_11661 , Welcome to the 3Community 🙂
I'd be happy to look into this further for you, I have checked the masts in the area that is linked to the account and I can confirm that there aren't any unplanned outages with the local masts however as you are using a radio-based signal there are multiple factors that can affect the coverage you are receiving.
Before completing the troubleshooting I would recommend completing a speed test so you can see the speeds that you are receiving when you connect to the modem. Rather than rebooting the device I would recommend attempting a factory reset on the device if you are using a Huawei B535. On the back of the device, there will be a small hole with the word reset written above the device. You will need to get something small like a pin and push down the button until you feel the click and hold it down for 10 seconds. Once you have this done the device should fluctuate in colour and reboot and wait about 60 seconds after the reboot before doing another speed test.
Once you have this done and if you are still unsatisfied with the speeds you can also try manually selecting the network which you can find the steps for here and you can also try manually switching between 3G and 4G to check which connection will provide the best speeds in your area and you can find the steps for this here.
