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Travelling and can’t connect to network

Sandra_08780
Novice

Travelling and can’t connect to network

I’m traveling and can’t connect to network. Is on automatic connection and just says ‘No service’. 
I’ve turned off put on airplane mode. Nothing works. 

4 REPLIES 4
Three_Mairead
3 Moderator

Hey @Sandra_08780, could you try manually selecting a network to see if that helps restore your connection? You’ll find step-by-step instructions here 👉  https://www.three.ie/device-support/
All you need to do is select your phone model and then select "How to manually select a network.”

That did m

Manually selecting did not work. Says either ‘SOS only’ or ‘no service’.

How can I tell if my phone has been enabled for international roaming? 
regards

Sandra

 

Hey Sandra, can you try the SIM in another handset? To see if the problem persists. To check if you have roaming enabled, search for 'roaming' in your settings.