Accidentally topped up my old number

[Guest_06942]

Hi I accidentally topped up my old three phone number that I have not used in over 2 years. Is there anyway of transferring to my current correct number? Thanks

[LauraH]

@Guest_06942 Hello there 👋 Tell me - is your previous number active or inactive? If it's inactive the charge will pop back to your account. If it's active it's non-transferable. Let me know 👌

[Guest_06942]

Hi @LauraH my old number hasn't been used in over 2 years. Thanks

[LauraH]

@Guest_06942 Pop me a PM with the two numbers along with your full name, address and date of birth and I'll check it out 😊