Credit Balnce

[Brian_00476]

Can anyone help please? My 84-year-old Mother in law topped up her mobile by €10 at the end of October. She only uses it in emergencies and has now received a text saying that if she doesn't use her credit by midnight tonight she will lose it. Is this correct?

[LauraH]

@Brian_00476 Hi there and welcome to 3Community. I've moved your post over to our Prepay section so it will be easier to find for other members who may have the same question. You'll find all the details on credit expiry over on All About: Prepay Credit . The rules vary depending on the price plan your mother in law is on 👍