Why is my balance still not updated. My AYCE is expiring in 9 days. What if my balance is not restored by then? Will three automatically extend my allowance beyond the top-up expiry? Three needs to take responsibility and address this. Please contact me.
My credit has stil not been restored.
I have not found a report of a single person who has had their credit restored yet.
3 has still not given any timetable to correct this to anyone.
Hey @Add_84710 , I'd be happy to help you, if you were affected by the issue last Sunday I can assure you our teams are continuously working to get this resolved. If your plan is due to expire in 9 days and you are looking to keep this active you would need to top up by the activation amount to activate a new set of allowances.