Inactive number

[Lorzman]

Twice I've got this message, twice I've topped up and never received the bonus credit??

Your number is inactive. Ready to reactivate? Top Up by €20 or more and get €20 bonus credit. Use it on international calls, boosters, purchases on eligible apps via 3Pay, and more. Top Up now 3.ie/wyvcx To opt out of marketing messages, text OPTOUT to 50333

[Three_Tommy]

Hi @Lorzman. Thank you for posting here. I am happy to take a closer look. Pop us a PM with your mobile number, full name, address, and date of birth, and we can go from there.