Need to change date of scheduled port

[CiaranM]

Hi

hoping you can help me with this one, tried a search but couldn’t find a solution.

I’ve scheduled a port of my number over to Three on 01/06. However I’d like to change the date to an earlier one.

I tried entering the port info again with the new date, entered all verification codes etc but it failed to save (said to contact support)

So is it possible to change the date, and if so then how?

Thanks.

[Three_Stacey]

Hi there @CiaranM welcome to 3Community 👋

This should be possible but I'll need to review your account and then contact our porting team to get your request cancelled. So pop me a PM with your name, address, date of birth and both the temporary number and the number you want to keep and I'll get the ball rolling.