Porting problem

[KayBea]

Have tried a number of times to port my number but no joy. Contacted chat to help but was advised I may have to keep my new number. This doesn't make sense. I was a previous Three customer and switched but now want to switch back. Number I want to switch back is an 083 number. This should be possible. Right?

[LauraH]

@KayBea Hello 😃 I can certainly take a look at this for you. Have you tried putting in the request to move your number on this page 👉 click here ? How did that go? Let me know 👌

[KayBea]

All sorted - thanks.

[Three_Deborah]

@KayBea Delighted to hear that 😊 

Can you let us know here, how you got it sorted? It might help other 3Community members with the same question as you 💪