Porting to Three number issue

[Elsa_73198]

Hi, I transferred my number from 48 IE to Three yesterday and received the following text: Please insert your Three SIM card into your phone. We will send you a text to confirm when you have joined our network.

The SIM is already inserted. I tried re-starting and re-putting the SIM but I still haven't received any confirmation text.

I also have a Three SIM but I wanted to use my 48IE number and transfer that to Three, that's why I'm doing the porting. Is it probably related to the other Three number?

Thanks

[Three_Stacey]

Hi @Elsa_73198 welcome to 3Community 👋

Since you posted have you received the confirmation text? If you're still having difficulties I'd love to help, let me know if your number move has been completed and if you are picking up any signal on your phone. 

[Elsa_73198]

Hi Stacey,

It seems the issue has been resolved. I have contacted the Chat support and
they helped me complete the porting.

Thank you,

Elsa

[Three_Stacey]

that's great to hear @Elsa_73198