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Unable to access webtexts

Murdee
Investigator

Unable to access webtexts

When I try to access webtexts I'm getting a "Welcome to Webtext" welcome screen which wants me to click an Agree & Continue button, and when I click it I get a message saying:

"Terms & Conditions
By clicking the button below you are accepting the revised Webtext Terms & Conditions and Privacy Statement"

with a cancel & continue button - the continue button appears to be greyed out and when I click on it all that happens in the page refreshes and I'm back on the Welcome to Webtext screen

14 REPLIES 14

Morning,

The Webtext feature appears to be fubar'd this morning. When I try to log on to the service I get presented with a "Welcome to Three Webtext" page with a "> Agree & Continue" button. When I press this button I get a small dialog box relating to "Terms & Conditions" with a "Cancel" and a "Continue" button. When I click on either of these then the page just reverts back to the "Welcome to Three Webtext" page mentioned above.
I have tried this on three different browsers (Firefox, Brave and Edge) and have deleted all site and cookie data beforehand.

-bodonova.

 

That would be a great idea upon agreeing to the terms and conditions that the webtext feature worked.

 

Darren_19257
Investigator

It's happening again the exact same way!
Can't access my webtexts for now which is annoying, should be fixed in a couple days?

Thanks for letting me know this @bodonova , @Daithi & @Darren_19257.

 

@Daithi @bodonova as you can see I have added your comments to this thread.

 

I've just tried logging into my webtexts and I'm getting the same, I've reached out to our technical team so that this can be investigated for us. As soon as I have any update I'll let you know.

 

 

@Darren_19257  @bodonova @Daithi_88 

 

I just logged in to my My3 account and I was able to access the webtexts. Let me know if you are still receiving the same error or having any difficulties.