Hey @CHIKO_26771 , Welcome to the 3Community 🙂
Once the credit has been applied to the account unfortunately I wouldn't be able to refund the credit back to your card however I'd love to have a look at the account to see if there is anything that I can do for you. Pop through to us here on PM along with your phone number, full name, address and date of birth so I can validate the account and check this here for you.