international webtext failed to be sent

[jtimoney_08576]

Hi all, I've been trying to send an internaitonal webtext to a mobile number in the EU, but I continually get a failed to be sent message. I cannot understand why. I put the number in the format 0048 xxx xxx xxx. The number of characters is 61. Would anyone have any advice? Thanks, J

[Three_Stacey]

Hi there, @jtimoney_08576. I'd love to investigate this for you. I'll just need a little info. Have you been able to contact this number before? If you were, when did you last contact the number successfully? Also, can you please PM me with your name, number, full address, and date of birth so that I can review your account? I'll also need the number you're trying to send a web text to and when you last tried.