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Failing to sign in to 3 network


Failing to sign in to 3 network


Since this morning (November 20th 2019), my phone has been prompting me to sign in to the three network, when I try to do so it opens my browser with the error message "The webpage at could not be loaded because:



I also tried connecting to a wireless network then opening that sign in page but it comes up blank.


I've tried rebooting my phone but that made no difference.

I was originally an o2 customer but changed my SIM to a 3 SIM a few years ago, first time an issue like this has occoured though.


Can anyone help please?

3 Community Manager

@Azezil Hello there and welcome to the Community. Are you getting the same error today? Does the prompt come up automatically or when you access an app/browser?