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Need itemised bill for prepay account

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Member

Need itemised bill for prepay account

Need itemised bill from my prepay account and been refused it by 3. Are they legally allowed do this
3 REPLIES 3
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3 Community Manager

Re: Need itemised bill for prepay account

@Lors74 Did you know that the last 90 days of your usage and charges are available in My3? You'll also see your top-up history there too 👍 Itemised bills are available for Bill Pay customers if this suits you better, have a look at our Bill Pay plans 👉 here .

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Member

Re: Need itemised bill for prepay account

Hi I cant seem to find it. Only my 3 month top up history and charge totals for landlane..Since they changed the app. Way easier to understand the old way 😩
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3 Community Manager

Re: Need itemised bill for prepay account

@Lors74 Thanks for that, can you pop me a PM with your details and a screenshot of what you are seeing?