Welcome to 3Community and sorry to hear you are having difficulties with your coverage @Paulw95. As you can see I've updated your post as I don't want your personal details posted publically.
I have looked at our systems and see we currently have a mast down in your area. Our technical team are aware and working to restore services, but as I'm sure you can understand the weather conditions over the last few days have meant they've experienced some delays.
